Terms Of Service

Journey Online Tutoring Terms of Service Agreement

This Online Tutoring Terms of Service Agreement (the “Agreement”) is entered into on this day by and between Journey Online Tutoring ("the Company"), a Colorado limited liability corporation (“Journey Online Tutoring”) and the belowsigned party/parties (the "Client" or the "Student") service and length of service indicated below.

RECITALS

Journey Online Tutoring is a Colorado-based limited liability corporation (LLC) that provides one-on-one online tutoring services designed to improve students’ academic performance.
Client(s) wish(es) to engage the online academic coaching and/or tutoring services of the Company, and the Company wishes to provide such tutoring services to the Client and Student(s) they serve. Both parties wish to set forth their respective rights and responsibilities in this Agreement.

WHEREAS, in recognition of the mutual terms and conditions set forth herein, it is hereby agreed to as follows:

Nature of Agreement. The Agreement of the parties includes the provisions of this signed document, and any following Appendices (collectively referred to as the “Agreement”).
Term and Scope of Agreement.
1. Commencement. This Agreement shall commence upon the date on which the invoice for services is paid in full, or such other effective date as agreed to by the parties. To the extent that any work is performed based upon an initial verbal understanding, and that an eventual definitive written agreement is not executed, the Company is entitled to compensation for its work based upon the Session Rates set forth herein.
Term. This Agreement shall continue in force between the Parties for the term of service indicated below and herein unless sooner terminated pursuant to the terms of this Agreement. Upon the termination of the initial term, this Agreement will automatically renew on a monthly basis. Client may discontinue services at any time with written notice, without penalty, provided that all payment for services rendered to-date has been received.
Non-Solicitation. Client or Student shall not, during the term of this Agreement and for a period of one (1) year immediately following the termination of this Agreement, or any extension of it, for any reason, either directly or indirectly solicit or attempt to solicit the services of any tutor(s) provided by Journey Online Tutoring for their personal use or for any other person or entity with which Client or Student has an association.
Intellectual Property. Journey Online Tutoring shall own all worldwide right, title, and interest in and to any intellectual property existing or created by the tutor in the process of performing tutoring services under the Agreement.
Confidentiality of Information. Journey Online Tutoring, Students, and Client agree that each party will treat confidentially all information provided by the other party regarding such other party's business and operations, grades, and all relevant personal and academic information. All confidential information provided by a party hereto shall not be disclosed to any unaffiliated third party without the prior consent of the providing party. The foregoing shall not apply to any information that is public when provided or thereafter becomes public or which is required to be disclosed by any regulatory authority in the lawful and appropriate exercise of its jurisdiction over a party, by any auditor of the parties hereto, by judicial or administrative process or otherwise by applicable law or regulation.
Acknowledgement of Reporting. By signing this contract, the Client acknowledges that per Colo. Rev. Stat. § 19-3-304 (2016), all Journey Online Tutoring tutors who have reasonable cause to know or suspect that a child has been subjected to abuse or neglect or who has observed the child being subjected to circumstances or conditions that would reasonably result in abuse or neglect will immediately upon receiving such information report or cause a report to be made of such fact to the county department or local law enforcement agency.
Scope of Services. The following section describes the scope of all services offered by the Company. The Client understands that the scope of services performed will be limited to those agreed to by the indication below herein and not all services listed below.
1. ACADEMIC COACHING:
  1. Scope of Academic Coaching. The Company shall provide online academic coaching services in the student’s selected academic material assigned by their classroom teacher(s) and in learning-related skills such as study strategies, and organizational skills & tools. The Scope of Academic Coaching may be amended from time to time as agreed upon by the Parties.
2. TUTORING
  1. Scope of Tutoring. The Company shall provide online education services in the content area indicated by the Parties and in learning-related skills such as study strategies, organization, motivation, and confidence. The Scope of Tutoring may be amended from time to time as agreed upon by the Parties.
  2. Academic Tutoring Activities.
    1. Student Materials. Prior to each session, the Student or Client will upload specific materials that the student wishes to work on during their session. In the case of GED tutoring, a book will need to be purchased by the Client on behalf of the student.
    2. Session Length. All tutoring sessions are fifty (50) minutes as indicated in the Rate Schedule. Upon request, sessions can be broken into twenty-five (25) minutes. Additional sessions may be added per the rate schedule as needed.
3. Consideration. The rate for each session type is listed below in the rate schedule table.
  1. Consultations and Email updates. Consultations before the signing of any contract to answer questions and determine if the service is a good fit are always complimentary.
  2. Invoices. Invoices will be generated on the 1st of the month and sent to the email address provided via Journey Online Tutoring's Online Portal. All payments are required in advance of receiving services. If services begin after the first of the month, payment will be pro-rated.
  3. Payments Due. All invoice payments are due in full upon receipt.
  4. Late Payments. Late payments on invoices will be assessed a thirty dollar ($30) late fee if payment on an invoice is not received within 5 days. Late invoices will continue to accrue late fees for every successive thirty (30) day period that payment is not received.
Rate Schedule. Rates subject to change.
1. One-on-One Monthly Tutoring Rates
  1. One Month Agreement (16 sessions/month)- $1000/month
    1. 16 total tutoring sessions over a 4- to 5-week period (four 50-minute sessions/week)
    2. Minimum 3 months to begin, then month-to-month
  2. Group Monthly Tutoring Rates
    1. Journey Online Tutoring offers small group (up to 3 students/session) rates to tutor for the same subject. Each group session will be billed as 2 hours.
Scheduling.
1. General. Weekly coaching sessions will be scheduled on a monthly basis by Client.
2. Cancellation Policy.
  1. In the event that the Student(s) are unable to make a class or need to reschedule Journey Online Tutoring requires twenty-four (24) hours advance notice for a cancellation. This tutoring session will then be rescheduled to a time that works for both the student and the tutor. If clients cancel sessions less than 24 hours in advance, unless it is in the event of sickness or an emergency, the client will be charged the full amount of the session and will not be allowed to reschedule. All cancellation penalties will be waived in the case of an illness due to the Coronavirus.
3. No-Show Policy.
  1. If a Student(s) arrives more than fifteen (15) minutes late for a scheduled session that will be considered a No-Show and the full Session Rate will be charged. Whether any academic counseling is provided to Student during the remainder of the Session time is within the sole discretion of the Tutor.
4. Termination of Tutoring Services. At any time, tutoring services can be terminated. Termination will begin two weeks after the notice of cancellation of services.